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AOL Discontinues Dial-Up Internet, Highlighting Broadband Access Issues

WHAT'S THE STORY?

What's Happening?

AOL has announced that it will discontinue its dial-up internet service on September 30, 2025. This decision marks the end of an era for a service that began in 1991. Despite the decline in dial-up usage, with numbers dropping from 1.5 million users in 2015 to the low thousands by 2021, some users in remote rural areas still rely on it due to limited broadband access. The discontinuation underscores the ongoing challenges in expanding broadband infrastructure to underserved areas.
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Why It's Important?

The end of AOL's dial-up service highlights the digital divide in the United States, where many rural and Tribal areas still lack access to high-speed internet. This gap affects approximately 22.3% of rural Americans and 27.7% of those in Tribal lands, compared to just 1.5% in urban areas. The lack of broadband access can hinder economic development, education, and healthcare services in these communities. Efforts to expand broadband infrastructure, such as the Affordable Connectivity Program and the Broadband Equity Access and Deployment Program, are crucial in addressing these disparities.

What's Next?

As AOL discontinues its dial-up service, affected users will need to seek alternative internet providers. This transition may prompt further discussions and initiatives to accelerate broadband expansion in underserved areas. Policymakers and internet service providers will likely face increased pressure to ensure that all Americans have access to reliable and affordable high-speed internet.

Beyond the Headlines

The discontinuation of dial-up services also raises broader questions about the pace of technological advancement and the need for inclusive policies that ensure equitable access to digital resources. Addressing the digital divide is essential for fostering social and economic equity in the digital age.

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