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AOL to Discontinue Dial-Up Internet Service, Marking End of an Era

WHAT'S THE STORY?

What's Happening?

AOL has announced that it will discontinue its dial-up internet service on September 30, 2025. This decision marks the end of a service that began in 1991. Despite the decline in dial-up usage, with numbers dropping from 1.5 million users in 2015 to a few thousand in 2021, some users in rural and remote areas still rely on it due to limited broadband access. The discontinuation reflects the broader shift towards high-speed internet, although some areas still lack adequate infrastructure.
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Why It's Important?

The end of AOL's dial-up service highlights the digital divide in the United States, where many rural and Tribal areas still lack access to high-speed internet. This gap affects education, healthcare, and economic opportunities, emphasizing the need for expanded broadband infrastructure. Programs like the Affordable Connectivity Program and the Broadband Equity Access and Deployment Program aim to address these disparities. The discontinuation of dial-up services underscores the urgency of these efforts to ensure equitable internet access for all Americans.

What's Next?

As AOL phases out its dial-up service, affected users will need to find alternative internet solutions. This may increase pressure on policymakers and internet service providers to accelerate broadband expansion in underserved areas. The transition also presents an opportunity for other dial-up providers to fill the gap temporarily. Long-term, the focus will likely remain on enhancing broadband infrastructure to eliminate reliance on outdated technologies and bridge the digital divide.

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