AI-Driven Scam Calls Target Healthcare Providers, Raising Security Concerns
In 2025, 38% of Americans received scam calls impersonating healthcare providers, highlighting a significant rise in AI-driven scams. These scams often involve multi-modal campaigns, starting with a text followed by a phone call or email to appear more legitimate. The American Hospital Association has warned healthcare organizations about deepfake scams targeting staff. These scams use AI-generated audio, video, and text to impersonate healthcare staff, creating legal and financial liabilities for organizations. The attack on Kettering Health exemplifies the disruption caused by such scams, where a ransomware group caused a systemwide IT outage, leading to chaos and fraudulent requests for payments.