Santa Ana City Council Approves Regulation of Self-Service Checkouts to Address Theft and Accessibility
The Santa Ana City Council has unanimously approved a new local law aimed at regulating self-service checkouts in retail stores. This decision follows similar actions taken by other California cities like Long Beach and Costa Mesa. The regulation is designed to address concerns over theft, accessibility, and employee workloads. Under the new law, stores will be required to maintain at least one fully staffed traditional checkout lane whenever self-checkout is available. Additionally, self-checkout transactions will be capped at 15 items, and customers will be prohibited from using self-checkout for age-restricted products or items secured with theft-deterrent tags. The ordinance also allows for civil penalties against establishments that violate the law. 
