James Twigger Leads Technological Advancements in Tamarac, Florida
James Twigger, the Chief Information Officer of Tamarac, Florida, is spearheading technological innovations in the city. Under his leadership, Tamarac has implemented various AI-driven projects, including an omnichannel call center with Amazon Connect and cybersecurity penetration testing. Despite the city's small size, Twigger's agile team has successfully adopted cloud solutions, allowing them to focus on complex projects that benefit residents. Twigger's approach emphasizes adaptability and collaboration, enabling the city to provide IT services to neighboring areas.