Code for America and Anthropic Develop AI Tools to Streamline SNAP Benefits Administration
Code for America, a civic tech nonprofit, has partnered with Anthropic, an artificial intelligence company, to create AI-enabled tools aimed at improving the administration of public benefits under the Supplemental Nutrition Assistance Program (SNAP). Announced at a recent summit in Chicago, the SNAP Policy Navigator tool is designed to assist caseworkers by providing accurate and timely responses to policy-related questions. This tool leverages Anthropic’s Claude chatbot and is built on a model context protocol, ensuring secure data connections. It helps caseworkers interpret complex federal rules and manage administrative demands, especially following recent changes to SNAP policies under President Trump's administration. These changes include expanded work requirements and shifts in administrative costs, which have led to a decline in SNAP participation by over 3 million people across 36 states.