Italian Court Orders Netflix to Refund Subscribers for Price Hikes
A court in Rome has ruled that Netflix's price increases in Italy over the past seven years were illegal under the country's consumer law. The ruling mandates that Netflix not only reduce its prices but also issue refunds to subscribers affected by these increases. The lawsuit, initiated by the consumer group Movimento Consumatori, argued that Netflix violated Italy's consumer code by raising prices without providing stated reasons. The court's decision affects Netflix's more than 5 million paying customers in Italy, with potential refunds amounting to over €500 (approximately $575) for long-term subscribers at the highest tiers. Netflix has been ordered to inform consumers about the refunds through notices on its Italian site and in national newspapers.