GSA Releases New Playbook to Enhance Automation in Federal Agencies
The General Services Administration (GSA) is set to publish a new playbook titled 'Elimination, Optimization and Automation' aimed at providing federal agencies with tools and strategies to automate repetitive tasks. This initiative is part of GSA's broader goal to save and automate 1 million hours of workload for its staff. The playbook builds on lessons learned from federal pilots and mature automation programs, offering a blueprint for improving operations across government agencies. GSA Deputy Administrator Mike Lynch emphasized the potential value of sharing these best practices with other agencies facing similar challenges. The playbook includes a multi-phased approach to automation projects, from ideation to deployment, and features an EOA toolkit to accelerate agency initiatives. 
