Local Governments Embrace No-Code Automation to Overcome Staffing and Budget Challenges
Local governments, such as Lake Oswego in Oregon, are increasingly adopting no-code automation platforms to address staffing and budget constraints. The city has implemented the TeamDynamix Enterprise Service Management (ESM) platform to streamline various departmental workflows, including invoicing, public safety asset management, and legal contract reviews. This approach allows non-technical staff to modify and maintain workflows without needing developers, thus reducing bottlenecks and improving efficiency. The platform has enabled the city to automate repetitive tasks, freeing up staff to focus on more strategic work. This shift is part of a broader trend where public-sector IT teams are turning to automation and AI to meet growing demands for faster and more responsive services despite limited resources. 
