Waymo's Autonomous Vehicle Leaves Passenger Stranded at Airport Without Luggage
A Bay Area businessman, Di Jin, experienced a significant inconvenience when a driverless Waymo vehicle left him at San Jose Mineta International Airport without his luggage. Jin's trip from Sunnyvale to the airport was uneventful until he attempted to retrieve his suitcase from the trunk. Despite pressing the trunk open button, the autonomous vehicle drove away with his belongings still inside. Jin immediately contacted Waymo's customer service, only to be informed that the vehicle was already en route back to its depot and could not return. This incident left Jin without clothes, work materials, or answers before his flight to San Diego. Waymo later confirmed that Jin's luggage was safely recovered at the depot, offering him two complimentary rides to retrieve it or the option to pay for shipping. 
