German Tourist Awarded $1,200 Over Lack of Pool Chairs at Greek Hotel
A German tourist has been awarded $1,200 after suing his tour operator, TUI Deutschland, due to a lack of available pool chairs at the Grecotel Kos Imperial resort in Greece. The tourist, who paid over $8,400 for an 11-day family vacation, found that pool chairs were consistently unavailable, despite signs prohibiting guests from reserving them with towels. The Hanover District Court ruled in favor of the tourist, citing a 'travel defect' as the amenities promised were not met. The court determined that while the hotel and tour operator were not obligated to provide a chair for every guest, they should have been available in reasonable proportion to the number of guests.