Cleveland's CITO Elizabeth Crowe Advances City Tech Modernization for Future Readiness
Elizabeth Crowe, the Chief Innovation and Technology Officer (CITO) for Cleveland, Ohio, is spearheading efforts to modernize the city's technology infrastructure. Since assuming her role in February, Crowe has focused on integrating advanced technologies across city operations, emphasizing the importance of scalable and sustainable tech solutions. Her strategic priorities include enhancing cybersecurity, managing applications, and leveraging artificial intelligence (AI) to improve government services. Crowe's background in data analytics informs her approach to evaluating and improving systems that power government operations. The city has made significant strides in modernizing its technology, particularly in response to a 2024 cyber incident that highlighted the need for robust cyber protocols. Crowe aims to ensure that Cleveland's technology and processes continue to evolve with the tech landscape, preparing the city for future technological advancements.