Optimum Customers in West Virginia and Ohio Experience Widespread Internet Outage
On November 11, 2026, Optimum customers across West Virginia, including the Mid-Ohio Valley, and parts of Ohio, experienced significant disruptions to their internet services. The outage began around 5:30 p.m., according to Optimum's live outage tracker. An Optimum spokesperson confirmed that the service disruption was caused by a third-party cut to their infrastructure. The company stated that it is actively collaborating with the third-party provider to facilitate repairs. While crews are working to resolve the issue as quickly and safely as possible, Optimum has not yet provided a specific timeframe for service restoration. Small, select areas in Belpre and Marietta, Ohio, were also affected by the internet disruption.
