Therapists' Use of AI for Note-Taking Raises Privacy Concerns Among Patients
Therapists across the U.S. are increasingly using artificial intelligence tools to record sessions, generate transcripts, and draft clinical notes automatically. These tools, marketed by companies like Berries, aim to reduce administrative burdens and allow therapists to focus more on their clients. However, the use of AI in therapy has sparked concerns about privacy and trust. Patients like Molly Quinn have expressed discomfort upon discovering that their sessions were being recorded without explicit consent. Despite assurances from companies that data is processed securely and in compliance with HIPAA regulations, many patients remain wary. A YouGov survey indicates that only a small percentage of Americans are open to using AI in mental health care, with privacy and accuracy being major concerns.