Florida Rental Car Users Face Hidden Toll Fees and Complex Billing Systems
Drivers renting cars in Miami and other parts of Florida frequently encounter unexpected charges related to toll roads, express lanes, and bridges. Many toll points in South Florida are now cashless, relying on systems like SunPass or 'Toll By Plate.' While convenient, these systems can lead to additional administrative or convenience fees from rental car companies or third-party toll processors. The 'Toll By Plate' system, which uses cameras to capture license plates, bills the rental company as the registered owner, which then passes the cost, often with added fees, to the renter. These charges can appear days or even weeks after the rental period, making it difficult for customers to track and reconcile. Transponder systems, while faster in processing tolls, often come with their own fee structures, such as daily convenience charges or per-toll service fees, which can vary significantly depending on the rental company and program. Renters are advised to inquire about these programs at the time of pickup...
