KLM Apologizes After Paralympian Denied Onboard Wheelchair, Raising Discrimination Concerns
KLM, the Dutch airline, has issued an apology to Paralympic athlete Hannah Babalola after she was denied access to an onboard wheelchair during a long-haul flight from Cape Town to Amsterdam. Babalola, who is paraplegic, was told by the cabin crew that using an aisle chair was too dangerous due to potential turbulence. She was given the option to use the restroom without the wheelchair or to leave the flight. The incident, which occurred on May 26, led to significant emotional distress for Babalola, who had to avoid eating or drinking to prevent needing the restroom. Despite the crew's actions, security and police at the airport declined to take action against her. Babalola has filed a formal complaint with KLM, which has promised a full review of the incident.