Mayo Clinic Seeks Manager for Digital Technology Organization to Enhance Digital Operations and Service Delivery
Mayo Clinic, a top-ranked nonprofit healthcare provider, is actively recruiting a Manager for its Digital Technology Organization. This role is crucial for overseeing the planning, execution, and optimization of digital operations, service delivery, analytics, governance, and information security within the clinic's technology ecosystem. The manager will lead operational teams, advance service excellence, enable data-driven decisions, and ensure compliance in a rapidly evolving digital environment. Responsibilities include managing day-to-day IT and digital services, monitoring platform performance, coordinating service issue resolution, and implementing continuous improvement initiatives. The position requires collaboration with technical teams, business stakeholders, analysts, and external vendors to support enterprise digital goals, emphasizing user-centered service outcomes and responsible information stewardship. Candidates should possess a Bachelor's degree in a related field and a minimum of six yea...