Italian Court Orders Netflix to Refund Subscribers for Unlawful Price Hikes
A court in Rome has ruled that Netflix must refund Italian subscribers for price hikes imposed in 2017, 2019, 2021, and 2024, which were deemed unlawful. The lawsuit, initiated by the consumer advocacy group Movimento Consumatori, argued that these increases violated the Consumer Code, which prohibits unilateral contract modifications without justified reasons. The court found that Netflix's contracts failed to adequately explain potential future price changes, leading to the ruling that the price hikes were invalid. As a result, Netflix is required to refund affected customers up to 500 euros, depending on their subscription plan. The court has given Netflix 90 days to notify customers of their right to refunds, with a penalty of 700 euros per day for non-compliance. 
