Rep. Frank Pallone Demands U.S. Airlines Disclose Use of AI in Ticket Pricing
Rep. Frank Pallone Jr., the ranking Democrat on the House Energy and Commerce Committee, has requested information from eight major U.S. airlines regarding their use of passengers' personal data and artificial intelligence to determine ticket prices. This inquiry is part of a broader investigation into 'surveillance pricing,' a practice where companies use consumer data to set individualized prices. Pallone's concern centers on the potential for airlines to manipulate prices based on personal data, which could lead to consumers paying more. The airlines contacted include Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, and United Airlines. Pallone has asked these companies to respond by August 25, 2026.