Mesa CIO Highlights Importance of Soft Skills in IT Workforce Development
Scott Conn, the Chief Information Officer of Mesa, Arizona, emphasizes the critical role of soft skills in the development of IT professionals. While technical expertise is often the focus for IT job applicants, Conn argues that skills such as public speaking, presentation, and team motivation are equally important for career advancement. In Mesa, the IT department conducts leadership exercises where staff present to mock city council meetings, receiving feedback to improve their communication and leadership abilities. This initiative is part of a broader effort to encourage continuous learning and professional development among city employees, with the city supporting staff in obtaining certifications and attending relevant conferences. 
