Keflavik Airport's Non-Schengen Passengers Face Delays Due to Inoperative Kiosks
At Keflavik International Airport in Iceland, self-service border control kiosks intended to streamline the entry process for non-Schengen passengers are currently non-operational. This has resulted in significantly longer processing times, increasing from the usual 15-20 seconds to over a minute per passenger. The delays are exacerbated during peak times when multiple flights from the U.S., Canada, and the UK arrive simultaneously. Despite additional funding and increased staffing, the inefficiencies persist, primarily due to the need for manual checks involving fingerprinting, photographing, and passport scanning, which are then sent to Brussels for processing.