WeChat Pay Experiences Functionality Issues for Foreign Users in China
Foreign visitors in China are encountering various issues with WeChat Pay, including problems with account verification, card linking, and merchant payments. Common failures reported include inability to sign in or receive verification codes, services or the wallet being unavailable, identity checks requesting more information or failing to complete, international cards not linking or passing issuer authentication, and merchant payments being declined despite linked cards. Transfers and Red Packets may also be unavailable for accounts funded with foreign cards. Users are advised to save exact error messages, check wallet transaction records, and verify with their card issuer's official app for authentication requests or declines. Tencent's official visitor page provides support numbers for mainland China and international calls, and users are encouraged to use in-app support. The issues highlight that while official sources support eligible international cards for merchant purchases, functionality is not g...