World Customs Organization Promotes Digital Technology for Efficient Customs Services
The World Customs Organization (WCO) is advocating for the use of digital technology to enhance customs services globally. Initiatives such as electronic documentation, digital workflows, and artificial intelligence are being implemented to improve service speed and transparency. In Indonesia, the Directorate General of Customs and Excise has developed CEISA 4.0, a digital system that simplifies customs processes. These technologies aim to reduce paperwork, improve risk management, and facilitate smoother trade operations.