Solace Health Expands Care Navigation Services to Commercially Insured Patients
Solace Health, a patient advocacy platform, has announced the expansion of its care navigation services to include most major health plans, such as UnitedHealthcare and Anthem Blue Cross Blue Shield. Previously, Solace's services were primarily available to Medicare and Medicare Advantage patients. This expansion allows many commercially insured patients to access Solace's services, although specific commercial plans were not detailed in the announcement. Solace pairs each patient with a dedicated healthcare advocate to assist with navigating the complex healthcare system, which includes coordinating care, managing records, and resolving billing issues. The company was founded in 2022 by CEO Jeremy Gurewitz and Chief Product Officer Sara Sargent, inspired by Gurewitz's personal experience with his mother's cancer diagnosis. Solace claims that 98% of patients feel more in control and 92% experience better health outcomes after working with their advocates, based on a 2023 report by the Coalition of Healthca...