Third-Party Service Offers Phone Payment Assistance for American Water Bills
A third-party bill payment assistance service, PayLink USA, is offering a phone-based method for American Water customers to pay their sewer and water bills. Customers can call a dedicated toll-free number (+1-888-688-0762) to speak with a live agent who can access their American Water account, provide the balance and due date, and process payments. This service aims to simplify the bill payment process, particularly for those who prefer phone interactions or require assistance. The service emphasizes that payments can be made using bank accounts, debit cards, or credit cards, with bank payments typically being free of charge, while card payments may incur a small fee. The agent will inform the customer of any fees before processing the payment. Upon successful payment, a confirmation number is sent via text message.