Sacramento EMS Faces Challenges with High Volume of Non-Emergency Calls
A recent audit of Sacramento's emergency medical services (EMS) revealed that nearly 40% of the calls handled were non-emergencies, costing the city over $4.6 million. The audit, covering July 2023 to June 2024, found that these 'low-acuity' calls, which do not pose immediate threats to life or property, are straining resources and delaying responses to genuine emergencies. The report suggests expanding alternative response programs and improving data collection to alleviate the burden on EMS. The city is also facing a $66.2 million budget deficit, complicating efforts to address these issues. 
