Florida Car Renters Face Double Toll Charges; Guidance Issued to Avoid Fees
Car renters in Florida are frequently encountering double charges for tolls, particularly around major hubs like Miami, Fort Lauderdale, and airport express routes. This issue arises because most toll points in Florida are cashless, relying on electronic payment methods such as transponders, license plate billing, or rental company toll plans. Double charges typically occur when two billing methods are active simultaneously or when a rental company's toll plan fee is applied in addition to tolls already paid by the renter through another method. Rental car companies in Florida generally use one of three billing approaches: a rental toll program with a transponder, plate billing (toll-by-plate), or allowing renters to use their own payment method. The core problem is that a vehicle can only be correctly billed through one method at a time, and renters often unknowingly trigger multiple systems. Common scenarios leading to double charges include accepting a toll package and then paying tolls separately, or a...
