Customer Claims $3,850 Transmission Repair Was Never Performed, Mechanic Provides Video Evidence
Jade Hill, a customer in Pembroke Pines, Florida, claims she was charged $3,850 for a transmission repair that was never performed. Months after the repair, a mechanic contacted her, claiming he had video evidence showing the work was not done. The mechanic recorded the repair process, indicating that only the vehicle's axles were replaced, not the transmission. Hill has hired an attorney and is seeking compensation. The repair shop disputes the allegations, arguing the recordings were made illegally and are part of a retaliatory effort by a former employee.