Deloitte Seeks Child Care Functional Lead to Bolster Human Services Transformation
Deloitte is actively recruiting a Child Care Functional Lead, Senior Consultant, for its Government and Public Services (GPS) Human Services Transformation (HST) Technology team. This role is pivotal in providing functional production support for child care subsidy programs, including eligibility, service authorizations, provider management, attendance, and payments. The specialist will analyze requirements, investigate incidents, triage defects, and articulate solutions. Key responsibilities also involve coordinating with stakeholders for operational enhancements, supporting release readiness across the Child Care Program, and documenting eligibility policies and operational processes for public sector health and human services programs like Medicaid, SNAP, and TANF. The position requires translating legislative guidance into system requirements and business processes, assisting with user acceptance testing, and analyzing defects to identify business impacts and support resolution planning.