Social Engineering and Phishing Attacks Pose Persistent Threat to U.S. Workplaces
Social engineering and phishing continue to be prevalent threats in U.S. workplaces, manipulating individuals into divulging confidential information or performing unsafe actions. Social engineering encompasses a broad range of tactics, including pretexting, baiting, impersonation, and tailgating, which can occur through various channels like phone calls, in-person requests, or digital messages. Phishing, a specific type of social engineering, uses deceptive communications or websites to trick targets into sharing information, sending money, or opening malicious links. The FBI's 2025 Internet Crime Report recorded 191,561 phishing or spoofing complaints and 24,768 business email compromise (BEC) complaints, with reported BEC losses around $3.05 billion. These attacks often leverage urgency, impersonation of trusted contacts (like IT support or managers), or appealing offers to bypass normal security protocols. Modern techniques, including AI-generated audio and messages, are making these attacks more convi...