Rio Rancho Grapples with Persistent Water Main Breaks and Unfunded Infrastructure Needs
The City of Rio Rancho is facing ongoing challenges with its water infrastructure, having repaired 64 water main breaks in the last fiscal year and 66 the year prior. The city's Utilities Director, Steve Gallegos, attributes these frequent breaks to factors such as pipe condition, construction activities, and fluctuations in water demand and pressure. The city's water system spans 639 miles of water lines and 435 miles of sewer, serving 41,481 customers. While the city owns the system, contractor Jacobs manages its operations with approximately 71 workers under a contract set to expire in June 2031. In September 2024, the city amended this contract to accelerate repairs, adding staff and equipment, and reducing the target repair time for service-line leaks from seven to three days. Since July 2013, 7,295 service lines have been replaced.