AI Chatbots Direct Users to For-Profit Medical Providers for Health Advice, Study Finds
A new study from Simon Fraser University, published in BMJ Connections Digital Health & AI, reveals that AI chatbots are frequently directing users to potentially misleading health information from private, for-profit medical providers. Researchers queried six prominent chatbots, including ChatGPT and Claude, with common questions about conditions like Alzheimer's disease, autism, and cerebral palsy, specifically focusing on stem cell treatments. The study found that nearly a quarter (23.4%) of the sources provided by these chatbots were from businesses selling treatments to consumers, rather than solely from trusted health authorities or government organizations. Meta's Llama chatbot showed the highest proportion of such references at 53%, followed by Gemini (28%) and ChatGPT (24%). The study generated 540 queries, resulting in 5,025 links, with research institutions, news media, and community organizations also being cited, though government and public institutions accounted for only 3.7% of sources. Thi...