Sword Intelligence Expands AI-Led Healthcare Operations to UK and Europe, Aiming to Transform Patient Interaction
Sword Intelligence, a new entity from the global digital health company Sword Health, has launched its operations in the UK and Europe. The company is focusing on using artificial intelligence to address operational challenges in healthcare, such as triage, scheduling, and care coordination. Sword Intelligence is already implementing one of Europe's first AI-powered healthcare 'front doors' in Greece, designed to manage triage and coordination for a population of 10 million citizens. This initiative aims to streamline patient interactions with healthcare systems by replacing traditional methods like phone queues and paper referrals with AI agents that handle scheduling, follow-up, and non-clinical workflows. The UK team is led by experienced NHS innovators, including Dr. Mark Ratnarajah and Selina Sachar, who are working to integrate AI solutions into existing healthcare infrastructures. 
