South West Water's Overnight Hosepipe Ban Alert Causes Customer Frustration
South West Water implemented a hosepipe ban starting at 00:01 BST on Saturday, affecting regions including Devon, Cornwall, parts of Dorset and Somerset, and the Isles of Scilly. The ban was communicated through an automated phone call, which many customers received in the early hours, causing annoyance. The company has apologized for the inconvenience and is investigating with its communications provider to understand why the messages were sent later than intended.