ChristianaCare Implements Peer-Support Training Program for Healthcare Workers to Enhance Well-being
ChristianaCare, a healthcare provider in Wilmington, Delaware, has introduced a peer-support training program aimed at improving the well-being of its healthcare workers. Researchers at ChristianaCare found that this program significantly enhanced participants' ability to recognize stress, support colleagues, and connect them with available resources. Over a two-year period, 942 clinicians and leaders participated in the program, which was developed by psychologists at ChristianaCare. The training equipped caregivers to identify signs of distress, engage in supportive conversations, and refer colleagues to additional help when necessary. The study indicated improvements across all measured outcomes, with 73% of participants better able to share information about support services, 69% more confident in recognizing stress injuries, and 63% more confident in checking in with stressed colleagues. Nearly all participants found the training useful and would recommend it.