Cook County Faces Ongoing Delays in Property Tax Billing and Refunds, Affecting Thousands
Cook County is experiencing significant delays in issuing property tax bills and processing refunds, affecting thousands of homeowners. The delays stem from a problematic technology upgrade by Tyler Technologies, which has faced numerous setbacks since its inception over a decade ago. As of last week, nearly 2,900 second installment bills that were due last November remain unsent. Additionally, there is a backlog of approximately 91,000 tax refunds, totaling around $200 million, that have yet to be returned to taxpayers. The delays have caused confusion and financial strain for property owners, as well as uncertainty for local governments that rely on property tax revenue. The Cook County Treasurer, Maria Pappas, has criticized Tyler Technologies for their handling of the system upgrade, citing technical incompetence. Despite these issues, no late fees or penalties will be assessed if taxpayers pay their bills within 30 days of receipt. 
