Disney Faces Legal Challenge Over Restrictive Disability Access Policies at Theme Parks
Disney is facing a federal lawsuit and a shareholder proposal challenging recent changes to its Disability Access Service (DAS) program at its California and Florida theme parks. The DAS program, which allows disabled visitors to skip long lines, has been criticized for being too restrictive. The changes, implemented to curb past abuses, now require guests to undergo a video chat interview with a Disney worker and a contracted medical professional to determine eligibility. Critics argue that the new policy unfairly limits access to those with developmental disabilities, such as autism, while excluding others with different needs. The lawsuit and shareholder proposal, submitted by DAS Defenders, an advocacy group, call for an independent review of Disney's disability policies.