Pennsylvania American Water Initiates Door-to-Door Outreach for Lead Service Line Identification in Dilliner Service Area
Pennsylvania American Water has launched a door-to-door canvassing program in its Greene County Dilliner service area to help nearly 1,200 customers identify the material of their home's water service lines. This initiative, currently underway in Perry Township and expanding to Cumberland, Dunkard, Greene, Monongahela, and Whitley townships, aims to catalog service line materials to ensure water quality. The company's contractor, CDM Smith, will conduct the outreach, with representatives carrying official photo ID badges and wearing logoed, high-visibility vests. If a service line is identified as lead or galvanized steel, Pennsylvania American Water will replace it at no direct cost to the customer. This program is part of a broader lead service line replacement effort, supporting the U.S. Environmental Protection Agency’s Lead and Copper Rule Improvements, which mandate water utilities to identify and publicize the materials of both company-owned and customer-owned service lines to minimize lead exposure...