Mayor Mamdani Restricts NYPD Response to Homeless Encampment 311 Calls in New York City
New York City Mayor Zohran Mamdani has issued a directive barring the New York Police Department (NYPD) from responding to 311 complaints regarding homeless encampments. This new policy shifts the primary responsibility for addressing these complaints entirely to the Department of Homeless Services (DHS) and other social services staff. Previously, NYPD officers would respond to 311 calls, even if they were prohibited from clearing encampments for a week while outreach workers engaged with individuals. Under the new order, if police officers encounter an encampment, they are now instructed to call 311 themselves, after which DHS and city Department of Homeless Services staffers will take over. This represents a significant departure from the approach of former Mayor Eric Adams, who prioritized clearing out homeless encampments. Administration officials have confirmed this policy shift, stating that DHS outreach teams, not NYPD officers, will assess reported encampment locations and offer shelter and suppor...