DeskOfficer Launches 911Translate to Enhance Emergency Call Centers with AI
DeskOfficer, a company founded in 2025, has introduced a new AI-driven service called 911Translate, aimed at improving communication in emergency call centers across the U.S. The service offers real-time conversational access to over 70 languages, potentially reducing the time it takes for emergency responders to understand and act on requests. This innovation eliminates the need for human translators during emergency calls, which can delay response times. The company is distributing free versions of 911Translate to approximately 6,000 emergency call centers, providing 100 minutes of translation per month. For additional usage, agencies can pay a dollar per minute. DeskOfficer's initiative is part of a broader trend in government technology, leveraging AI to enhance public safety and service efficiency.