Tenet Healthcare Faces Class Action Settlement Over Pixel Tracking Practices
Tenet Healthcare Corporation, a diversified healthcare services company, has agreed to a class action settlement concerning its use of third-party tracking technologies, commonly known as tracking pixels, on its websites and patient portals. The lawsuit, filed as Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis in the Circuit Court for Shelby County, Tennessee, alleged that these pixels transmitted user information to third parties, potentially violating privacy laws. While Tenet Healthcare denies any wrongdoing, the company opted to settle to avoid the costs and risks associated with prolonged litigation. Individuals who used a Tenet Healthcare website or patient portal between January 1, 2017, and September 18, 2023, and either created a patient portal account, submitted a web form, or checked into an urgent care center or emergency room, may be eligible for a one-time $16 payment and two years of CyEx Privacy Shield Pro, a privacy monitoring service. Claim forms are currently availabl...