Trinity Health of New England Addresses Quality and Safety Concerns, Commits to Improvements
Trinity Health of New England has publicly acknowledged significant concerns regarding the quality, safety, and operational performance within its facilities, particularly at Saint Francis Hospital. The organization has committed to a path of transparency, accountability, and action to implement sustainable improvements for patients, families, and staff. This commitment follows a period where legitimate questions were raised about their operational standards. In response, Trinity Health of New England has taken several steps, including strengthening leadership positions, enhancing governance and oversight, improving staffing and safety processes, and investing in the patient care environment. They have also increased their focus on the overall patient experience. A key part of their strategy involves partnering with Chartis, a nationally recognized healthcare consulting firm, to support long-term performance improvement, quality initiatives, and operational transformation. The organization is also working ...
