Revelstoke Mountain Resort Faces Chairlift Outage During Major Event, Raising Capacity Concerns
Revelstoke Mountain Resort (RMR) experienced a significant service disruption when its Stoke Chair went out of service for five days due to mechanical issues during the Natural Selection Tour. The outage affected the resort's ability to transport spectators and participants, leading to long lines and reduced attendance at the event. The resort, which operates fewer lifts compared to other major ski resorts in Western Canada, faced questions about whether it needs more lift capacity to meet winter demand. The Stoke Chair's mechanical failure was attributed to a gearbox issue, with replacement parts ordered from the U.S. and Switzerland. Despite efforts to fix the lift, it continued to experience problems, prompting RMR to extend the service of its nearby Ripper Chair and reduce lift ticket prices by 50%. The incident highlighted the challenges faced by RMR due to its remote location and relatively young age as a world-class resort.