Disney Faces Legal and Shareholder Challenges Over Disability Access Policy Changes
Disney is facing legal and shareholder challenges over recent changes to its Disability Access Service (DAS) program at its California and Florida theme parks. The DAS program, which allows disabled visitors to skip long lines, has been revised to narrow eligibility primarily to those with developmental disabilities such as autism. This change has sparked a federal lawsuit and a shareholder proposal, both arguing that the new criteria are too restrictive. Critics, including disabled visitors who have been denied access, claim that Disney is unfairly determining who qualifies as 'disabled enough.' Disney defends its policy by stating that the Americans with Disabilities Act does not require equal treatment for all disabilities and that alternative accommodations are available for those who do not meet the new DAS criteria.