You book a last-minute flight. You are rushing, and somewhere between seat selection and payment, a snack combo gets automatically bundled in. Harmless, right? That assumption is exactly what sparked a viral
debate on X about IndiGo’s in-flight food and passengers are not holding back.
In a post on X, a Delhi passenger described his experience as a “packet of disappointment at 34,000 feet.” He called it “the best example of how a bad product can be sold well with good packaging, giving amazing cost savings.” To him, the snack bag, bundled automatically with the ticket, looked promising at first glance, but the curiosity instantly turned into regret.
Indigo's snacks bag is the best example of how a bad product can be sold well with good packaging, giving amazing cost savings!
Yesterday I ended-up with this 'packet of disappointment at 34,000 feet' because of a last minute booking … and this got bundled automatically.… pic.twitter.com/pnmdYr5fJ4
— Ankit Dewan (@ankitdewan) February 20, 2026
According to the post, the combo included a sandwich “full of veggies, dressing and … lot of salt!”, a “weird version of pepper crackers” (which the user said was ironically the most palatable item), a Paper Boat mix-fruit juice, and a cranberry cookie that “did not look like a cookie and legit tasted like cough syrup.” In a blunt conclusion, the user mentioned, “Tldr; This little bundle of sorrow is best avoided.”
Internet Echoes Passenger’s Frustration
The reaction online suggests that the passenger was not the only one frustrated with IndiGo’s service. One of the comments read, “You are not alone. 23% airline passengers had an issue with Indigo’s food quality in 2025. If the overpricing is factored in, the number will likely go up to 70%+.”
Another commenter offered a technical explanation for the taste complaints. One wrote, “If you ate it at 34k feet, your taste buds wouldn’t function as they would at sea level. Your taste buds will be less sensitive to sweet, salty, etc. So they try to make it bland and save costs. That’s how they function as a budget carrier.”
Food Quality In IndiGo
Meanwhile, a frequent flyer argued, “The quality of food is really bad at IndiGo. I have travelled internationally also with Indigo and the food is just hopeless.”
Someone else echoed the same sentiment, “And they are not ready to change it or give other options since couple of years now after receiving multiple feedback even.”
A passenger even shared their own experience, “I declined the sandwich that was offered as part of the seat upgrade but the stewardess insisted I take it anyway. Threw it away upon exiting the plane.”
IndiGo is widely recognised for operational efficiency and punctuality. But as more passengers question bundled snack quality and pricing, the conversation around value and quality is gaining altitude.
