The famous dairy brand Milky Mist came under fire after a doctor in Hyderabad shared a post about a packet of paneer she had bought. She noticed that the paneer packet puffed up even though it was within
its expiry date.
The post, shared on X (formerly Twitter), included a picture of the swollen packet and raised questions about why the product appeared spoiled despite proper storage.
Hyderabad Doctor Questions Why Milky Mist Paneer Packet Swelled Before Expiry
In her post, the doctor explained that she had purchased Milky Mist paneer and stored it correctly after buying it from a supermarket. But she noticed that the packet had puffed up even though it still had days left before its expiry date.
She wrote, “Why is Milky Mist high protein paneer packet puffing up even though it’s still 2 weeks to expiry? It was the same with the Milky mist normal paneer that I bought a few days back. That puffed up too despite 10 days left to expiry.”
She further explained that the paneer was purchased from Ratnadeep Supermarket and was refrigerated shortly after purchase.
“I bought them from Ratnadeep and came home and refrigerated it within 15 minutes. So, the cold chain is maintained. I even bought some cheese and tofu that day. They are fine,” the doctor wrote.
“This never happened with any paneer before, not even with Milky mist. This is the first time 2 different Milky mist paneers appear spoiled,” she concluded.
See The Post Here
Why is Milky Mist high protein paneer packet puffing up even though it's still 2 weeks to expiry?
It was the same with the Milky mist normal paneer that I bought few days back. That puffed up too despite 10 days left to expiry.
I bought them from Ratnadeep and came home and… pic.twitter.com/tdlNQbhXIP
— Sunita Sayammagaru
Milky Mist Responds To Concerns
After the post gained attention online, Milky Mist responded through its official X handle and addressed the concern.
In its response, the company explained that the paneer referenced in the post was part of a batch manufactured on February 9, 2026. It said around 6,100 kg of paneer was produced in that batch and packed into 200 g packets.
The company stated that it conducted an internal review of the batch after the issue was raised. “Our quality checks, including control samples retained at our facility, were found to be in proper condition. Additionally, we have not received similar concerns from other customers from this batch,” it wrote.
Milky Mist further explained that its paneer is produced, stored and transported under refrigerated conditions throughout the supply chain until it reaches retail stores. In its statement, the company suggested that in rare situations, “issues may arise if storage conditions are compromised outside the recommended temperature range, and such situations would not originate from the manufacturing facility.”
The brand also encouraged customers to contact them directly in case of any concerns so that the issue can be reviewed and resolved promptly.
“At Milky Mist, we use state-of-the-art technology and follow stringent hygiene and quality standards across our manufacturing processes. We assure our customers that product safety and quality remain our top priority. We also welcome anyone who would like to visit our facility and understand our manufacturing and quality processes firsthand,” the statement concluded.
We truly understand your concern.
The batch referred to in the post was manufactured on 9th February 2026. A total of approximately 6,100 kg of paneer was produced in this batch, packed in 200 g packs. As part of our standard quality protocol, we conducted a detailed internal…
— Milky Mist Dairy (@MilkyMistIndia) March 4, 2026
What Are People Saying Online
Online users shared their own experiences and opinions about packaged paneer and dairy products.
One user commented, “I have found Milky mist paneer faulty each time. Bought only a couple of times. Then switched to fresh paneer. Someone makes at home near my house. A lot of difference in store-bought and home-made. Just like curd.”
Another said, “Protein is only useful if it is safe. One spoiled paneer packet can mess up your gut and ruin weeks of progress.”
“It is very difficult to trust the packed dairy products these days,” someone else remarked.
“We noticed that in our shop also. Have raised complaints. They have some quality issues or handling issues from factory to stockist to retailers,” read another comment.
Why Paneer Packets Can Puff Up Before Expiry
There can be several reasons why a paneer packet might swell even before its expiry date.
One of the most common causes is a break in the cold chain. If the product is not stored at the correct temperature during transportation or at the retail store, it can lead to spoilage.
Another possible reason is microbial growth. When paneer is exposed to higher temperatures, bacteria can start breaking down lactose in the product, which produces gases that cause the packaging to puff up.
Contamination during the manufacturing or packaging process can also lead to faster spoilage. In some cases, a defective or compromised seal on the packet can allow bacteria or air to enter, which may cause the product to deteriorate earlier than expected.
