TCS Invests in AI After Layoff Announcement

Indian IT giant Tata Consultancy Services (TCS) has advanced in capturing the growing importance of AI by the formation of a new artificial intelligence (AI) and services transformation unit under the stewardship of Amit Kapur, according to a report of Business Standard.

Kapur, a TCS veteran and currently handling the in-charge of the company’s UK and Ireland business, will take charge as chief AI and services transformation officer from September 01, the BS report stated. He will directly report to Aarthi Subramanian, executive director, president and chief operating officer of TCS.

The new unit will bring together all of TCS’ existing AI teams and capabilities, working in close alignment with its horizontal service units and industry business groups to scale impact and deliver measurable

value to clients.

“In this journey, we aim to refresh our service offerings, strengthen AI-led domain solutions, build new partnership ecosystems, and accelerate innovation in delivering AI-powered, integrated technology services across operations, engineering, and modernization,” the email stated as cited by Business Standard.

The development comes following the TCS’ announcement to layoff at least 12000 employees globally, or 2 per cent of the workforce, in the current financial year. However, TCS CEO K. Krithivasan denied the AI as the cause behind the decision.

In other news, TCS has opened a new AI-driven operations center in

Mexico City. The new office in Mexico City is TCS’ eighth operations center in Mexico where the company has built a workforce of over 11,000 highly skilled associates over the last 22 years.

The facility will be staffed with AI specialists, and software engineers with expertise in emerging enterprise technologies. TCS’ new

office in Mexico City is designed to be an engine of innovation that seeks to collaborate with local and international clients, offering a variety of solutions from its portfolio, including AI, cloud, cybersecurity, IoT, IT infrastructure, application development and cognitive business operations, among others.