Union Minister of Civil Aviation Ram Mohan Naidu Kinjarapu on Tuesday announced that the government has ordered a curtailment of 10% IndiGo flights amid nationwide disruptions. IndiGo CEO Pieter Elbers
was summoned to the Ministry to provide an update, he said.
In a post on X, Kinjarapu said: “During the last week, many passengers faced severe inconvenience due to Indigo’s internal mismanagement of crew rosters, flight schedules and inadequate communication. While the enquiry and necessary actions are underway, another meeting with Indigo’s top management was held to review the stabilisation measures.”
During the last week, many passengers faced severe inconvenience due to Indigo’s internal mismanagement of crew rosters, flight schedules and inadequate communication. While the enquiry and necessary actions are underway, another meeting with Indigo’s top management was held to… pic.twitter.com/yw9jt3dtLR
— Ram Mohan Naidu Kinjarapu (@RamMNK) December 9, 2025
He said IndiGo CEO Pieter Elbers was summoned to the Ministry for an update on the matter. “He confirmed that 100% of the refunds for flights affected till 6th December have been completed. A strict instruction to expedite the completion of the remaining refunds and baggage handover was given,” the minister said.
Following the meeting, Kinjarapu said the government “considers it necessary to curtail the overall Indigo routes, which will help in stabilizing the airline’s operations and lead to reduced cancellations”.
“A curtailment of 10% has been ordered. While abiding with it, Indigo will continue to cover all its destinations as before,” he said.
“Indigo has been instructed to comply with all the directives of the Ministry, including fare capping and passenger convenience measures without any exception,” the minister added.
In the latest video message, Elbers also said that lakhs of customers, whose flights were cancelled or delayed, have already received their full refunds, and the process is ongoing on a daily basis.
“IndiGo is back on its feet, and our operations are stable. Lakhs of customers have received full refunds, and we continue to process them daily. Most of the bags stuck at airports have been delivered to homes. We are addressing every customer need,” he said.
The remarks come after a severe wave of cancellations that continued to rattle air travel through Tuesday, triggering widespread delays and passenger complaints.
More than 400 IndiGo flights were cancelled nationwide, according to airport authorities, reported news agency ANI.
Delhi’s Indira Gandhi International Airport saw the sharpest impact, reporting 152 cancellations, split evenly between arrivals and departures.
The ripple effect stretched across the south as well: Bengaluru’s Kempegowda International Airport recorded 121 cancellations, while Chennai reported 41 and Hyderabad logged 58.
Other major hubs, including Mumbai (31 cancellations), Ahmedabad (16), and Patna (9), also reported significant disruption. Thiruvananthapuram saw minimal impact, with only four flights cancelled.
