CBSE Offers Free Exam Counselling

The Central Board of Secondary Education (CBSE) has announced the launch of its annual free psycho-social counselling services for students appearing in the Class 10 and Class 12 board examinations. The first

phase of the support programme will begin on January 6, 2026, and will continue till June 1, 2026.

The initiative is aimed at helping students deal with examination-related stress and emotional pressure ahead of the CBSE theory exams, which are scheduled to begin from February 17, 2026. Through this programme, the board aims to help students approach their exams with confidence, emotional balance and mental clarity.

As part of the counselling support, CBSE has introduced a 24×7 toll-free Interactive Voice Response System (IVRS) helpline. Students can call 1800-11-8004 to access round-the-clock assistance in Hindi and English. The IVRS provides guidance on stress-free preparation, time and stress management, answers to frequently asked questions and important CBSE-related contact details.

In addition, tele-counselling services will be available from 9:30 am to 5:30 pm, Monday to Friday. Students and parents can speak directly with a panel of 73 trained professionals, including principals, counsellors, special educators from CBSE-affiliated schools and qualified psychologists. Of these, 61 counsellors are based in India, while 12 are located in Nepal, Japan, Qatar, Oman and the United Arab Emirates, offering support on a voluntary basis.

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CBSE has also made digital resources available on its official website, www.cbse.gov.in. These include study tips, stress management techniques and material focused on emotional well-being. The resources are designed to be concise, practical and easy for students to access.

The board has encouraged students and parents to make full use of these services as part of its continued efforts to support the mental and emotional well-being of students during the Class 10 and Class 12 examination cycle.