Welcome to Dubai
The allure of Dubai, with its luxury hotels, draws tourists globally, but the question of what guests can take home from their rooms has always been a mystery.
A trending video featuring hotel staff in Dubai provides clarity on this topic. The video sheds light on the specific items that guests are permitted to take, providing insight into the norms and unwritten rules of hotel etiquette, thereby transforming the guest experience.
Freebies Revealed
According to hotel staff, certain items are universally considered complimentary. These generally include toiletries like miniature shampoos, conditioners, soaps, and lotions. These small, individually packaged items are often provided with the intention that guests use them during their stay and take them home. Additionally, single-use items, such as coffee, tea bags, sugar packets, and sometimes even the disposable slippers found in the room, also fall under the category of items guests are welcome to take without any repercussions.
What's Off Limits?
Conversely, the video pointed out items that are strictly off-limits. These typically include towels, bathrobes, electronic devices like remote controls, and decorative items. Removing these items can lead to extra charges on the guest's bill, and sometimes, more serious consequences. The video emphasized the importance of respecting hotel property. While the line may sometimes seem blurry, the general rule of thumb is to assume that anything that isn't single-use or a toiletry item is considered property of the hotel.
Beyond the Basics
Hotel staff often highlighted less obvious items to consider. Things like stationery (pens, notepads), and sometimes even basic sewing kits or shoe shine cloths, might be permissible, but guests should be cautious. Always consider the value and purpose of the item. For example, a complimentary newspaper or magazine is generally accepted, but taking multiple copies or larger items like artwork from the walls would certainly be considered inappropriate. The video stressed the value of common sense and ethical behavior.
Checkout Clarifications
At checkout, hotels usually do not explicitly check the items in each room, but they can identify missing items during routine room inspections. For instance, if a towel or bathrobe is missing, it will be added to the guest’s bill. To avoid any checkout surprises, it's wise to clarify with the front desk if you're uncertain about a particular item. Generally, it’s far better to err on the side of caution. It is always a good practice to be mindful of what you are packing. The goal is to ensure a smooth and stress-free departure.
Respecting Hotel Rules
The video served as a reminder of the need to respect hotel rules and policies. While many guests are familiar with basic courtesies, the video clarified some gray areas. By understanding these expectations, guests can avoid unpleasantness and enjoy their experience. This knowledge helps reinforce ethical travel practices, fostering positive relations between guests and hotel staff. Ultimately, taking a few small items is acceptable, while removing larger or more valuable objects is not.











